Careers

Are you looking to work with a fantastic team who are passionate about pets and the people who love them? Does helping others and being part of a collaborative work environment sound appealing? Veterinary Cancer and Surgical Specialists are growing our Customer Care Team and we are looking for the right person to lead the front desk and be the primary contact for customer satisfaction. We are a mid-sized, privately owned, doctor run facility specializing in Oncology and Surgery. Our clients are caring, wonderful pet owners; our team is compassionate and fun; and the pets are patients that need our love and care.

As the front desk lead you will work closely with the Practice Manager and other department leads to facilitate quality patient care and excellent customer service.  There is the opportunity for a great deal of autonomy in this role and is ideal for someone looking to advance their career path in Veterinary Management with mentorship from a CVPM. We trust our people to do the right thing and make good decisions with the support of the leadership team.

We are looking for a team member with the following qualities:

• Lead with empathy while holding team members accountable
• Handle fast paced stressful situations with a calm and professional demeanor
• Facilitate change management and ensure protocols and hospital values are upheld with every client interaction.
• Work independently and within a team.

Requirements: Up to date COVID vaccination

• 5 years Veterinary Front desk experience in a multi doctor practice
• 2 years in a supervisory role for 3 or more team members.
• 1 year experience in Specialty Veterinary Medicine strongly preferred
• Basic Math and cash handling skills

Benefits:

• Medical /dental/ vision (with alternative care)
• Employee Assistance Program
• 401K with employer match
• Flexible spending account
• 2 weeks Paid time off
• Oregon sick time (40 hrs)
• 8 paid floating holidays
• CE allowance
• Uniform allowance
• License Reimbursement
• No nights, weekends or holidays!
• Bring your dog to work!

Salary: $23-27/ hr based on relevant experience

We can’t wait to meet you!

Please submit a resume, cover letter, and 3 professional references.
Incomplete submissions will not be considered.

Veterinary Cancer and Surgical Specialists are growing our Customer Care Team and we are looking for the right person to join our front desk.

The primary responsibility for this position is excellent client service. This includes internal customer service to other departments and any other guest to our practice, including in person and through telephone and electronic communications. Team members must be able to accept responsibility, listen to concerns from clients objectively, communicate well, and be organized. This is a fast-paced, high-touch environment

We want to meet people with the following qualities:

• Empathy with the assumption of positive intent
• Ability to handle fast-paced stressful situations with a calm and professional demeanor Flexibility to work independently and within a team.
• Basic math skills
• Problem-Solving and Critical thinking skills
• Friendly assertiveness
• Personal Accountability

Required experience:

One to five years of experience working as a veterinary receptionist. One year in Specialty Veterinary practice is preferred. Preference is given to individuals working in facilities with more than 2 DVMs.

Benefits:

• Medical /dental/ vision (with alternative care)
• Employee Assistance Program
• 401K with employer match
• Flexible spending account
• 2 weeks Paid time off
• Oregon sick time (40 hrs)
• 8 paid floating holidays
• CE allowance
• Uniform allowance
• License Reimbursement
• No nights, weekends or holidays!
• Bring your dog to work!

Salary: $17-23/ hr based on experience